About Me

1.  Administrative operations leadership Financial operations coordination (non-accounting).
2. Workforce management
3. Compliance oversight Metrics and performance insights
4. Customer experience and communication excellence
5. Remote and fractional operations support 

1.  Managed multi-site operations and cross-functional teams.
2. Oversaw administrative, account management, and support staff.
3. Created SOPs, workflow processes, and system documentation.
4. Coordinated onboarding, compliance tracking, and vendor programs. 

1.  Accounts receivable coordination and billing inquiry support.
2. Accounts payable invoice review and approval. 
3. Subcontractor invoice verification and reconciliation. 
4. Work order audits and overpayment recovery. 
5. Discrepancy resolution and vendor coordination. 

Note: Services do not include bookkeeping, tax preparation, or accounting.  

1.  KPI tracking, operational metrics, and trend analysis. 
2. Translating data into actionable operational decisions. 
3. Reporting and visualization for leadership 

1.  TSA-cleared security background. Multi-site operations management.
2. Fleet operations and technology coordination.
3. Customer-focused operations. Accessibility and language support experience (Spanish & ASL).