About Me

•  Administrative operations leadership and financial operations coordination (non‑accounting)
• Workforce management and scheduling oversight
• Compliance monitoring and operational risk reduction
• KPI tracking, performance insights, and data‑driven decision support
• Customer experience excellence and clear communication
• Remote, fractional operations support designed for solo operators and small teams

•  Managed multi-site operations and cross-functional workflows
• Oversaw administrative, account management, and support functions
• Built SOPs, workflow processes, and system documentation
• Coordinated onboarding, compliance tracking, and vendor programs 

•  Accounts receivable coordination and billing inquiry support
• Accounts payable invoice review and approval
• Subcontractor invoice verification and reconciliation
• Work order audits and overpayment recovery
• Discrepancy resolution and vendor coordination

*Services do not include bookkeeping, tax preparation, or accounting.

•  KPI tracking, operational metrics, and trend analysis
• Translating data into actionable operational decisions
• Reporting and visualization for leadership

• TSA‑cleared security background
• Multi-site operations management
• Fleet operations and technology coordination
• Customer-focused operations
• Accessibility and language support (Spanish & ASL)